Please read the following instructions very carefully to understand our shipping policies.

Customs, Excise Tax and Duties
Any applicable customs, excise taxes and/or duties are not included in the shipping cost. Please contact your local shipping authority since you are responsible for paying for these costs.

Package Refusal
If you refuse or do not accept your order, you will be billed the RETURN shipping fees assessed by the shipping company. By not accepting the package you are refusing to comply with our International Shipping Policies and may not be entitled to any refund(s) or reimbursement(s).

Delivery Times 
We have provided estimated delivery times that represent the number of days for the package to arrive in your country. We can not estimate how long it will take for customs to release your package. 

Estimated Shipping Costs 
Please understand that the Shipping and Handling amount displayed in the Check Out process is an estimate only. International Shipping charges will be determined when the merchandise is packaged and weighed. Since the shipping amount is being charged after the order has been placed, this amount may show as a separate charge on your credit card statement. You are responsible for any shipping costs incurred on a returned or refused order. 

We do not ship partial orders to International addresses. Please be aware that the entire order will be delayed until the backordered item(s) become available. To avoid any delay in your order, please select in-stock items only.

PO Boxes 
Due to size and weight restrictions, additional fees may apply if you chose to have your package sent to an International PO Box. We are unable to calculate this additional cost until after the order has been packaged. If additional fees apply or if your package can not ship to a PO Box, you will be notified via email. Failure to respond will delay the delivery of your order and may result in the order being cancelled.

                        Here is a list of foreign countries we are currently shipping to. 


ArgentinaEstoniaNew Caledonia
AustraliaFinlandNew Zealand
CanadaHong KongRussia
ChinaHungarySouth Africa
ColombiaIrelandSouth Korea
Costa RicaItalySweden
Czech RepublicJapanSwitzerland
Dominican RepublicMexicoUnited Kingdom
We are currently not shipping to countries outside of the ones listed above.

100% Gauranteed Returns

We guarantee your total satisfaction and offer a simple & easy return policy. New and unused gear can be returned at any time for a full refund. Used gear must be returned within 30 days of delivery for store credit.

New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable.Used and undamaged gear, bikes, or bike frames will be issued store credit in the form of credits applied to your Boca Bike Shop account. We will not accept the return of products damaged due to negligence or abuse.

Refer to our policy page for more information on shipping returns, warranties, and exchanges. We appreciate your business and are here to help.